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Technical Testing [MIGRATED]

Migrated to http://wavelet.asia/customer-portal/2011/02/25/technical-testing/
  • Trading > RMA > Technical Testing
  • This function allows the technicians to change the status of the item after it is tested. The Service Note must go through the Technical Testing before a RMA can be created.
  • Enter SRV Number and select a Technician.
  • The 4 procedures are available under the Action field:
    • CREATED
    • RECEIVED_BY_RMA
    • VERIFICATION
    • TESTED
  • Each time the users change the Status of the item, users have to click 'Confirm and Save'.
  • Note that only item with the Status TESTED can Create RMA.



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