Setting Up Cash Register and Display Pole[MIGRATED]

Wavelet EMP Point of Sales is able to integrate with cash register and display pole at the cashier counter. Please follow the steps below to make things work:

Note: This setup is applicable to TRADING -> FULL SCREEN CASHSALE only.


Second Serial Port for Point of Sales PC

Most PC only comes with one serial port (RS232). As the display pole and the cash register both require RS232 to connect to the POS computer, we would need a USB to RS232 converter. Once you have installed the USB driver for this converter, please be sure that you go to the control panel, and system hardware to check the COM port number assigned to this USB device, normally it is COM3, but it could also be COM4 etc.

PART - 1

Connect the Cash Register to COM1 (serial port) of the Point of Sales PC

After you connect the cash register cable to the PC at the Point of Sales, ensure that you test the connectivity, by using a DOS command prompt:

1) Create a text file using notepad with, and save it inside c:\wavelet (create the directory if it does not exist), we call it serial_test.txt

     The text file should have the following text inside: 000000000


2) Type the following DOS command to send serial_test.txt file to the COM1 (RS232 serial port).  Type the commands line by line.

     cd ..

do above until you get to C directory ( should look like this C:\> ). Then,

     cd wavelet

     mode COM1:300

     copy serial_test.txt COM1


If the cash drawer opens, you have successfully connects the Cash Register to COM1 of the PC, otherwise get it to work before you proceed to the following steps.


Connect the Display Pole to COM2 (serial port) of the Point of Sales PC

If you have a display pole that you would like to show the prices as the cashier scan in each item, and subsequently as the total amount and change amount, you can connect a display pole to the second serial port of the PC at the point of sales.


PART - 2

The Applet/Plugin Configurations

If the plugin/applet above does not work, follow the instructions below, the instruction is also available at TRADING -> FULLSCREEN CASHSALE (scroll to the bottom):


  1. Download and install MOZILLA web browser from http://www.mozilla.org/download
  2. Download and install J2EE SDK 1.6.0  from Sun Microsystems website. During installation, select CUSTOMER, and set  the installation directory to C:\j2sdk1.6.0\ (We call it JDK) in the Windows environment (from http://java.sun.com/javaee/downloads/index.jsp) or
  3. Download java.policy and save it inside JDK\jre\lib\security
  4. Download comm.jar and save it inside JDK\jre\lib\ext
  5. Download javax.comm.properties and save it inside JDK\jre\lib
  6. Download win32com.dll and save it inside JDK\jre\bin


Configure the JRE Settings

After you have installed the Applet/Plugin above, power up mozilla web browser, and login to Wavelet EMP, click TRADING-> FULL SCREEN CASHSALE for the Point of Sales interface. As the applet is embedded in this page, it will trigger the JRE to be activated. You should see a small coffee cup icon, open up the control panel, and make sure that the JRE is pointing to the right directory. This is because during the installation of the mozilla, the default JRE may have been installed in the system, but we do not want to use the default JRE, we would like to make use of the newly downloaded and installed JRE, with the various configuration files, dll etc properly in place as per above instructions.


PART - 3

Configuring the Display Custom Text : Welcome etc

Users will be able to configure welcome message under SYSADMIN -> CONFIGURATIONS -> POINT OF SALES

Note: You can only change Default Message Line 1 and 2. If you are not sure, contact any technician from Wavelet Solutions for further clarifications. Please don't ever modify Driver Class Name field and Serial Port settings!!!!!!  

Cash Register Serial Port :         COM1

Display pole Serial Port    :         COM2

Default Message Line 1    :         Welcome to YOUR-COMPANY-NAME-HERE

Default Message Line 2    :         Have a nice day !

Driver Class Name            :         com.sun.comm.Win32Driver

Trouble Shooting

To troubleshoot for errors, if the applet is not working properly, (make sure you have opened the Full Screen Cash Sale window)

1. You can right-click the coffee cup icon on the system tray (bottom right hand corner of your windows desktop), and choose  "open console" (we call it Java Console).

2. Click on "clear" button

3. Refresh the Full Screen Cashsale ( or press F5).

4. Go to the Java Console window that you opened (in step 1).

5. You will see lines of messages displayed

It could be one of following messages, take a close look at the error message. If Java Console displayes other than following messages, get screen shot of the Java Console window and contact technician from Wavelet Solutions.

Case 1:

JAVAX COMM PROPERTIES...C:\Program Files\Java\jre6\lib\javax.comm.properties
DRIVER PATH...com.sun.comm.Win32Driver
Caught java.lang.NullPointerException: name can't be null while loading driver com.sun.comm.Win32Driver
POSPeripheralController constructor ..!
Initialize applet starts.
 > COM1,Port currently not owned,SERIAL
 > LPT1,Port currently not owned,PARALLEL
 > LPT2,Port currently not owned,PARALLEL
    at POSPeripheralController.openConnectionDisplayPole(POSPeripheralController.java:282)
    at POSPeripheralController.init(POSPeripheralController.java:179)
    at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source)
    at java.lang.Thread.run(Unknown Source)
Initialize applet ends!

Solution: If you see above message being displayed, that means your cash drawer is either connected wrongly or Point Of Sales settings is wrong. Please consult System Admin or Wavelet Technician to change settings (COM1 and COM2).

Case 2:
    at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
    at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39)
    at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)
    at java.lang.reflect.Constructor.newInstance(Constructor.java:513)
    at java.lang.Class.newInstance0(Class.java:355)
    at java.lang.Class.newInstance(Class.java:308)
    at sun.applet.AppletPanel.createApplet(AppletPanel.java:785)
    at sun.plugin.AppletViewer.createApplet(AppletViewer.java:2302)
    at sun.applet.AppletPanel.runLoader(AppletPanel.java:714)
    at sun.applet.AppletPanel.run(AppletPanel.java:368)
    at java.lang.Thread.run(Thread.java:619)
Caused by: java.security.AccessControlException: access denied (java.util.PropertyPermission java.home read)
    at java.security.AccessControlContext.checkPermission(AccessControlContext.java:323)
    at java.security.AccessController.checkPermission(AccessController.java:546)
    at java.lang.SecurityManager.checkPermission(SecurityManager.java:532)
    at java.lang.SecurityManager.checkPropertyAccess(SecurityManager.java:1285)
    at java.lang.System.getProperty(System.java:652)
    at POSPeripheralController.<clinit>(POSPeripheralController.java:47)
    ... 11 more

Solution: If you see above error message in Java Console, it might have been caused by misplacement of java.policy, comm.jar, javax.comm, win32com.dll file. Please look a "The Applet/Plugin Configurations" settings to place the files correctly.

Case 3:

If the cash drawer opens automatically and displayes following message.

        Error Opening Port!null

Solution: This means that you have plugged Display Pole into port where Cash Register is supposed to be plugged in, which is wrong. Hence, try changing the port.

Case 4:

You can't see the "Open cash drawer" button. And when you click on the "Error. Click for..." message,  you might get something similar to following error message.

Reading certificates from 11 | C:\Documents and Settings\User\Application Data\Sun\Java\Deployment\cache\6.0\8\14646948-41612d5f.idx
at sun.plugin2.applet.Plugin2Manager.findAppletJDKLevel(Unknown Source)
at sun.plugin2.applet.Plugin2Manager.createApplet(Unknown Source)
at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source)
at java.lang.Thread.run(Thread.java:619)
Exception: java.lang.NullPointerException


To fix it, follow the steps below

1) Close all web browsers, ensuring that there are no plugin coffee cup icons in the Windows taskbar.
2) Open the Java Control panel (Start->Control Panel->Java).
2.5) On the General tab, clear cache by clicking Settings..., Delete Files..., OK.
3) Open the Advanced tab.
4) Expand the Java Plug-in tree option.
5) Ensure that the "Enable the next-generation Java Plug-in" option is NOT checked and click OK.
6) Visit your page again. Now you should be able to see the button and it should perform desired action.

JDK download (jdk-6u11-windows-i586-p.exe)

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Unknown user,
Sep 5, 2008, 12:14 PM
Unknown user,
Sep 5, 2008, 12:14 PM
Unknown user,
Sep 5, 2008, 12:14 PM
Unknown user,
Sep 5, 2008, 12:15 PM