MIGRATED TOhttp://wavelet.asia/customer-portal/2011/06/09/send-to-supplier-claim/
Send To Supplier (Claim)- Trading > RMA > RMA (Department)
- Then, click 'Create RMA' at the top.
- Click 'Select' to search the supplier name.
- A Processed SRV Listing will appear.
- Only SRVs with the status WITH RMA DEPARTMENT will be shown here. Tick the checkbox 'Add to RMA' and click 'Create RMA'.
- To reverse the RMA, click the RMA number at the 'Previously Created RMA'. Please see Edit RMA.
- A pop-up box will appear asking "Are you SURE you want to create the RMA?". Click 'OK'.
 - Note - The SRV status at 'Process Service Note' will automatically be changed to WITH SUPPLIER.
|
|
