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How to refund Deposit without reversing original receipt


A customer gave a deposit eg. RM1,000 for booking a product. After a week later, the supplier mentioned the product is no longer available. Hence the supplier need to return back the deposit given earlier.

Step 1 : Go to Open Payment Voucher --> Open Payment Voucher

Step 2 : Then got to Knock Off Payment Voucher. --> Knock Off Payment Voucher