FAQ‎ > ‎

How to handle sales return without original invoice? Assuming that the user went live on January, but user has to perform a sales return to an invoice from December from previous year.

posted Sep 5, 2008, 9:35 AM by Unknown user
In Wavelet EMP, the sales return can only be done if there's invoice or cashsale number. For the transition period when Wavelet is newly implemented, there's no sales invoice for past transactions, hence, user will have to make use of CUSTOMER -> CREATE CREDIT MEMO, and use the trade-in function to ensure that the stock are added in, and the Credit Memo (CM) could be used to knock off other invoices.