Default Option: SALES RETURN WITH CREDIT MEMO (you can
change the default option under SYSADMIN -> CONFIGURATIONS ->
TRADING) In most cases, a credit note is automatically generated
when a sales return is produced. This credit note could be used to
knock off / contra a If there's no invoices to contra, and customer choose
to be paid in full or partially, the system allow the a Payment Voucher
to be created to settle
Alternative Option: SALES RETURN WITH FULL REFUND In retail business, it is common that the users at the Point of Sales may key in some mistakes while creating a cashsale. When doing sales return, instead of going thru the full cycle of knocking off other invoices with the credit note produced while a sales return is created, or use of payment voucher etc... sometimes it is faster to just use the CASH REFUND method. This is because when another new cashsale (with correct details) is created, the CASH REFUNDED, is actually "COLLECTED" back. |
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